Privacy Policy

1. Information We Collect

We collect only the minimum data necessary to provide, improve, and secure our services. This may include:

• Account information (e.g., username, email address)
• Usage data (e.g., extension usage, error reports)
• Device and browser information (e.g., IP address, browser type, operating system)

2. How We Use Your Data

Collected data is used for:

• Providing and improving RoWave services
• Enhancing user experience and troubleshooting issues
• Security monitoring and fraud prevention
• Communicating updates, announcements, or customer support

3. Data Sharing & Third Parties

We do not sell or rent your personal data. Data may be shared only:

• With service providers who perform functions on our behalf (e.g., analytics, hosting)
• When legally required or to protect our rights and property
• In aggregated or anonymised form for research or marketing purposes

4. Cookies & Tracking

We may use cookies or similar technologies to improve functionality, track usage, and personalize your experience. You may manage cookies through your browser settings.

5. Data Security

We implement industry-standard technical and organisational measures to protect personal data, including encryption, secure servers, and access control. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Inactive or unnecessary data will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent at any time (where applicable)
• Request data portability
• Complain to the Information Commissioner’s Office (ICO) if you believe your rights are violated

8. Children’s Privacy

RoWave does not knowingly collect personal data from users under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have questions, concerns, or requests regarding your data or this Privacy Policy, contact us at: legal@rowave.net